Resources

4 Best Practices To Get Quick, Accurate Customer Service

Posted by Derek Kincade on May 31, 2018 9:11:37 AM

Dealing with customer service can be stressful and time consuming. So we sat down with our Customer Success Team to figure out some proactive tips to help with getting fast and accurate customer service (and not just at AMP, but anywhere). Here is our list of the 4 top tips to help you get assistance quickly and get along with your day.

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Topics: Thought Leader, Tips & Tricks, All News

Questions to ask before switching ERP systems

Posted by Jesse Roark on Mar 23, 2018 9:54:05 AM

Here at AMP we work with furniture companies all day long. On a daily basis we hear about the ins and outs of the pains associated with ERP systems. Every company has different needs and we know it’s hard to find the best fit. Here are some of the questions we’ve found to be helpful when embarking on this endeavor:

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Topics: All News, Thought Leader

Best Guides for a Successful Black Friday and Cyber Monday

Posted by Jesse Roark on Nov 7, 2017 11:57:45 AM

Black Friday and Cyber Monday is also referred to as BFCM (I know another acronym). I compiled my favorite articles to cut down your googling and beef up your BFCM knowledge. Below you'll find seven of the best guides online right now.

 

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Topics: Thought Leader, All News

3 Common Mistakes Made at High Point Market

Posted by Jesse Roark on Oct 5, 2017 10:57:31 AM

The average person I talk with attending the High Point Market has been there for 30-35 years. This is my 5th year in the industry with only 12 High Point Markets/Pre-markets under my belt. However, I work with a couple hundred exhibitors each market and I've noticed they experience a lot of the same mistakes. Since High Point is right around the corner I wanted to share these mistakes so you and your company can try and avoid them.  Everyone’s goal is to have a successful market with low stress and I’m hoping my observations can help.

  1. Don’t over commit yourself
    • Reps, Buyers, Exhibitors - don’t over schedule your meetings. Your buyers will show up early, your reps will show up late and everything in between.
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Topics: Thought Leader, All News, Tips & Tricks

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